ICRTouch
SelfService
SelfService is ICRTouch's self-order kiosk software, so customers browse, customise and pay without waiting for a free till.
SelfService is ICRTouch’s kiosk software — free-standing, wall-mounted, counter-top or table-mounted — for customers who’d rather browse a full-picture menu, customise their order and pay without waiting for a free till.
Orders go straight to TouchKitchen and print a ticket number that links into CollectionPoint, so customers know when their order’s ready without asking. The kiosk menu mirrors whatever you’re running through ByTable or TouchTakeaway automatically, so a price change or a sold-out item updates everywhere at once, and an accessibility mode drops the active screen area for wheelchair users.
We set the kiosk hardware, menu layout and payment options up around your counter and how you want customers to move through it.
What it does
Full-picture menu
Customers browse a photo-led menu with descriptions and allergen information, and customise items before they pay.
Upsell prompts at checkout
The kiosk offers a relevant add-on at the point of ordering, the way a good counter server would.
Pay at the kiosk or the till
Customers can pay by card, contactless or mobile at the kiosk itself, or leave payment to the till if that suits your setup.
Menus stay in sync
Prices and promotions mirror your ByTable, TouchTakeaway or till menu automatically, so nothing needs updating twice.
Accessibility mode
The active screen area can drop for wheelchair users, and the interface is built to be used without help.
Ticket straight to CollectionPoint
A printed ticket number links the order to CollectionPoint, so the customer knows when it's ready.
Specification
| Item | Detail |
|---|---|
| Vendor | ICRTouch |
| Runs on | Free-standing, wall-mounted, counter-top or table-mounted touchscreens |
| Requires | A TouchPoint till to send orders through to |
| Works with | TouchKitchen, CollectionPoint, ByTable, TouchTakeaway, Ticketing |
Works with
TouchPoint
TouchPoint is the till software at the centre of an ICRTouch install — everything else in the range plugs into it.
TouchKitchen
TouchKitchen replaces kitchen printers with an order screen, so nothing gets lost and every course comes out on time.
CollectionPoint
CollectionPoint is the order-ready screen for your counter — a ticket number moves through the queue and calls out when it's ready.
ELYA 15
A compact portrait kiosk with a built-in scanner and printer, for click and collect.
ELYA 21
A 21.5in ordering kiosk that mounts on a counter, pole or wall.
KRYSTAL
A slim self-order kiosk with the printer, scanner and card reader bracket built in, in counter, wall or floor-standing versions.
Suits
Questions we get asked
Yes, they land on TouchKitchen or a kitchen printer exactly like a till order.
Yes, card, contactless and mobile payment are supported at the kiosk, or you can take payment at the till instead.
Yes, the active screen area can be lowered for wheelchair users.
Yes, it mirrors your ByTable or TouchTakeaway menu automatically, so prices and stock stay in step.
Enquire for prices
Tell us your trade and roughly how many tills, and we will price the software, the hardware and the fitting together. No obligation — we reply within one working day.