EPOS for cafés and coffee shops

We fit cafés and coffee shops with a till built for a fast counter: quick order entry for a morning queue, loyalty that keeps regulars coming back, and stock control so your best sellers don’t run out before lunch. It’s as much about keeping a small team moving through a rush as it is about the till itself.

What this trade needs from its till

A café counter lives and dies on the morning rush. Order entry has to be fast enough that a queue out the door doesn’t grow any longer, and a new starter or a student on their first shift needs a layout they can pick up straight away, without a manager stood over their shoulder. Regulars want to be recognised without a paper stamp card that’s easy to lose, and running out of a best-selling bake mid-morning costs a sale you don’t get back later in the day. Prices and product lists change often enough in a café — a new seasonal drink, a supplier price rise — that updating them shouldn’t mean reprogramming the whole till from scratch.

A typical setup

A compact counter terminal, a loyalty scheme customers can join in seconds, and stock control that flags what’s running low before the shelf is empty. Most cafés and coffee shops pair this with simple sales reporting to see which items and times of day drive the most trade, and a digital menu board that updates itself the moment something sells out. Some add ordering from a table or a phone for customers who’d rather sit down than queue twice, though plenty run counter-only and never need it.

Kit we recommend

TouchPoint runs the counter, with TouchOffice Web behind it for reporting, stock and remote price changes, and menu and display boards that update themselves whenever a price or a sold-out item changes on the till, so nobody’s rewriting a chalkboard mid-morning. Where customers order ahead or from a table, ByTable takes that without a marketplace commission eating into the sale.

For a small, single-counter café that doesn’t need a full back-office till, we also fit CES Edge, which runs the whole thing from a handheld device rather than a fixed terminal. Our usual hardware is the Oxhoo SMART, a compact all-in-one with the printer and customer display built in, which suits a counter where space is tight, or the Oxhoo JOON 16:9 where you’d rather have a bigger screen with the printer still built into the case.

Integrations that matter here

Card payments through Dojo, Apple Pay at the till or in the app, accounts software through Xero and a loyalty scheme like Como Loyalty are the integrations cafés and coffee shops ask about most, usually in that order of priority. See the full range on our integrations page.

Support after we fit it

We handle installation and training before your first morning service, and menu programming gets your prices loaded in so nothing needs typing in on day one. We’re based in Runcorn and support cafés across the North West, and ongoing help runs through one of our support packages if a fault or a question comes up once you’re trading.

A shift in service

The doors open and the first coffees go through the till in seconds. Regulars tap their loyalty card without being asked, a part-time member of staff runs the counter confidently on a layout built around your menu, and by mid-morning the manager can see, at a glance, which bake needs restocking before the lunch rush. By the time the afternoon lull arrives, the day’s sales and stock position are already sitting in the report, rather than something to work out at closing time.